Trials of Heroes - Privacy Policy
Effective Date: October 13, 2026
Jupiterltd ("we", "us", or "our") has adopted this Privacy Policy to explain how we collect, store, use, and manage information in connection with our mobile game application, Trials of Heroes (a fantasy idle card RPG game), and related services (collectively, the "Services").
BY INSTALLING, USING, REGISTERING TO, OR OTHERWISE ACCESSING TRIALS OF HEROES, YOU AGREE TO THIS PRIVACY POLICY AND GIVE AN EXPLICIT AND INFORMED CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT INSTALL, USE, REGISTER TO, OR OTHERWISE ACCESS THE SERVICES.
1. About Trials of Heroes
Trials of Heroes is a fantasy-themed idle card RPG game where players summon heroes, complete quest campaigns, defeat world bosses, build alliances, and compete in arenas against global players.
2. Information We Collect
We collect information to provide better services to all of our users and ensure smooth gameplay experiences.
A. Information You Provide Directly
- Account Information: When you register or sign in via Google Sign-In, Facebook Login, or other third-party OAuth providers, we may collect your account ID, display name, profile picture, and email address to authenticate your identity and maintain your game progress.
- Customer Support: Information you voluntarily share when contacting our support team at support@jupiterltd.net.
B. Information Collected Automatically
- Device and System Data: Device model, operating system version, unique device identifiers (such as IDFA, GAID), IP address, language settings, and network connection status.
- Gameplay Data: Game progress, level stats, hero inventory, transaction histories, in-game achievements, logs, and interaction records.
3. How We Use Your Information
Jupiterltd uses the collected data for the following purposes:
- To operate, maintain, and improve Trials of Heroes.
- To save and sync your game progress across sessions or devices.
- To provide customer support, respond to inquiries, and troubleshoot technical issues.
- To facilitate player-to-player features (e.g., Guilds, PvP Arenas, Friend lists).
- To detect, prevent, and address fraud, security breaches, cheating, or violations of our Terms of Service.
- To strictly comply with applicable laws, legal processes, and platform requirements. We ensure that AI-generated non-consensual intimate imagery (AI NCII) or any related harmful contents are strictly prohibited and not used or processed within our Services.
4. Disclosure and Third-Party Services
We do not sell your personal data. We may share non-personally identifiable or anonymized aggregate data with analytics providers (e.g., Google Analytics, Firebase) or cloud hosting service providers solely to maintain game operations and analytics.
5. Data Retention and Account Erasure
You have the right to request deletion of your account and personal information stored by us. You can submit a deletion request by contacting us at support@jupiterltd.net.
Upon receiving your verifiable request, we will promptly delete or anonymize your personal data, unless we are required to retain certain records for legitimate business or legal purposes (such as legal compliance or dispute resolution).
6. Children's Privacy
Trials of Heroes is not directed to children under 13 years of age (or the legal age of digital consent in your jurisdiction). We do not knowingly collect personal data from children under these ages. If we learn that we have unintentionally collected personal data from a child under the legal age, we will take immediate steps to delete such data from our records.
7. Security
We implement reasonable technical and organizational measures (including firewall protections and secure servers) to safeguard your personal data against unauthorized access, loss, or misuse. However, no electronic transmission over the Internet or storage technology can be guaranteed to be 100% secure.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or data processing in Trials of Heroes, please contact us at:
Company Name: Jupiterltd
Email: support@jupiterltd.net